Welcome to buy Kids Crocs Shoes

Shipping & Returns

Shipping Policy

  1. All orders for items that are in stock are usually shipped within 48 hours, excluding weekends.
  2. All orders to be shipped out from China.
  3. International orders are typically shipped via EMS (Express Mail Sending System, which the same as USPS in America) and are usually delivered between 5-10 business days. Please provide a complete physical address to expedite the process. It’s free of charge. In addition, if you need a rush delivery, you must pay more $30. Those orders are sent via TNT, UPS or FedEx. Usually it will take 3 to 4 days.
  4. Free shipping countries: America, UK, France, Germany, Spain, Italy, Canada, Australia, New Zealand, Mexico, Switzerland, Belgium, Ireland, Denmark, Japan, Portugal, Norway, Greece, Singapore, Vietnam. Shipping to the below countries are costs: Netherlands, Iraq, Russia, Poland, Iran are for 30 dollars, Guadeloupe is 50 dollars and Brazil is 10 dollars. Our shipping charges are based on standard EMS.
  5. Signature must be required upon delivery arrived. The package will be return to the local post office if no one signs for it. Please contact with them.

Return Policy

  1. If it is our fault that you receive the merchandise which is in wrong size, wrong color or wrong style,you may return merchandise. We will reship you another one without charge.
  2. If you are returning merchandise for a refund, you are responsible for the cost of returning it to us. The merchandise must be returned unwashed & unworn in new condition with all tags on within 1 week.
  3. We do not accept return for your personal preference.
  4. Any other questions about our return policy, please call us.